Privacy Policy

Katong Flower Shop respects your privacy and takes steps to protect your personal information.  We do not sell, rent, trade or otherwise disclose your specific personal information or financial information to anyone. This Privacy Policy explains how we collect, use and safeguard your information related to katongflowershop.com Website (“Site”). By visiting this Site, you accept the practices described in this Policy.

Collection and Use of Your Information

A. Logging On. Like most Internet sites, the Site server recognizes your IP address to help with system troubleshooting, and for Site administration. This information is used solely for internal purposes and will not be disseminated to external parties.

B. Registration. The personal information you submit through the online registration form is used to make your shopping experience more efficient and pleasant. It enables the Site to save you time by not requiring you to enter your information upon every visit and/or purchase. Your personal information is used for billing purposes, to process and fulfill your orders, to communicate with you about your order. It helps us customize products that are most relevant to your interests and preferences.

C. Payment Information. When you make an online purchase, the information you provide allows us to process and fill your order, and to notify you of your order status. To complete the order, we will need to know your credit card brand, credit card number and expiration date. Once an online order has been confirmed, credit card information is not reused. When you provide any part of the requested information, you certify that any information that you provide, including without limitation, any information related to identification, billing and marketing, is truthful, accurate, complete and updated.

D. Email Addresses. We use your email address primarily to communicate with you about your orders and to answer your queries. We also use this information to email newsletters that notify you of new promotions and special offers. If you do not want to receive such information, you can request to unsubscribe or "opt out". Upon receipt and processing of an opt-out request, we will not include you in any future marketing communications.

E. Cookies.  Like other Internet sites, the Site uses cookies to identify you, speed your navigation of the Site, and to provide customized relevant information to you. Cookies are needed to enable product selection, place them in the shopping cart, and access your account information. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do so, you will not be able use the Site properly.

F. Product Reviews. If you post a review, your geographic location can be viewed by other visitors to the Site. Your email address will be kept private.

G. External Use. In order to ship and deliver your orders, some personally identifiable information such as your name, shipping address, email, and phone number, will be disclosed to third party shipping companies. Similarly, to process your order, your credit card number must be provided to financial services corporations such as credit-card processors and issuers.

Disabling Your Information

If you do not wish to receive marketing emails, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and request for “opt-out”. You can also request for disabling your account to prevent any future purchases through that account.

Modification of Privacy Policy

We may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on the Site. Your continued viewing of or use of this Site following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.